Right of withdrawal


Purchases on the website www.salumerialenotti.com are subject to the art. 52, paragraph 1, lett. (f) and (g) of Legislative Decree 6 September 2005, n. 206 (the "Consumer Code") and subsequent modifications induced by Legislative Decree no. 21/2014.


Community legislation, more commonly known as the Right of Withdrawal, provides that this right can only be exercised by natural persons (consumers) who act for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, can not be exercised by legal persons and by natural persons acting for purposes related to a commercial activity. Also excluded from the right of withdrawal are purchases made by retailers or by entities that in any way purchase for resale to third parties.


The Right of Withdrawal does not apply to all perishable goods (typically foodstuffs) present in our catalog, in this case to the categories SALAMI, CHEESE and DESSERTS.


What it consists of: the consumer, in compliance with the provisions of art. 56 of the D. lgs. n. 21/2014, has the right to withdraw from the contract within 14 working days from receipt of goods, returning the object of the withdrawal to the seller, who will refund the price of returned goods.


The right of withdrawal does not apply to products delivered sealed, which have been opened by the consumer. To exercise this right it is necessary to have the following documents and data:


original invoice (indicate the order and invoice number);

in case of partial withdrawal, in addition to the purchase invoice, the product code / s;

bank details on which to obtain the bank transfer (CIN Code - ABI - CAB - Current account consisting of 12 alphanumeric characters of the invoice holder, alternatively the IBAN code only);


The procedure is as follows: the communication that expresses the wish to withdraw, may also be sent in advance by fax or e-mail, provided that it is confirmed by registered letter A.R. The communication must be sent by registered A.R. within 14 days working from the receipt of the goods. The registered letter will be sent to:


Salumeria Lenotti by Attilio Lenotti

via Cà Schena, 2, 37010 San Zeno di Montagna, Verona (VR) - Italy


The registered letter must contain the declaration of wanting to exercise the right of withdrawal, indicating all the data mentioned above (order number, invoice and product code of the products to be withdrawn, bank details).


How to return the shipment: after activating the withdrawal procedure it is necessary to insert the original packaging containing the goods in a special packaging, in order to safeguard the original packaging of the products from any damage, writing or alteration. Salumeria Lenotti di Attilio Lenotti reserves the right to refuse the goods received in the event of non-compliance with the above procedure. The goods must be sent at their own expense within a maximum time of 14 days. from receipt to the following address:


Salumeria Lenotti by Attilio Lenotti

via Cà Schena, 2, 37010 San Zeno di Montagna, Verona (VR) - Italy


In the shortest possible time and in any case within 14 days from receipt of the notice of withdrawal, we will proceed to credit the consumer of the sums paid.

The only costs to be borne by the Customer are those relating to the return of the product.